Shipping Policy for AXOR
1. Order Processing Time
- Orders are normally processed and handed over to our courier partners within 1–2 business days after successful order confirmation and payment (for prepaid orders).
- Weekends, public holidays, or high‑volume periods may occasionally increase processing time.
2. Shipping Charges
- Free shipping for orders of ₹499 and above (as per active offer shown on the website).
- A standard shipping fee is applied for orders below ₹499, clearly shown at checkout before payment.
- Any special shipping charges (for remote locations or heavy items) will be displayed before you complete your order.
3. Invoicing and Taxes
- A standard retail invoice is provided for every order.
- AXOR currently operates as a small sole‑proprietorship and may not display a GSTIN or detailed tax breakup on invoices where GST registration is not applicable.
- All pricing and invoicing are handled in accordance with applicable Indian regulations for such businesses.
4. Delivery Timelines (Estimated)
Estimated delivery times after dispatch:
- Delhi NCR: 2–3 business days
- Metro Cities: 3–5 business days
- Rest of India: 4–10 business days
These are approximate timelines. Actual delivery may vary based on courier service, location, weather, strikes, or other factors beyond our control.
5. Order Tracking
- Once your order is shipped, you will receive an SMS, email or WhatsApp message (where available) with basic tracking details or shipment updates.
- You can also contact our support with your order ID for help with tracking.